25. Pomoc a podpora

25.1. Mailing list

QGIS je v aktivním vývoji a jako takový nebude vždy fungovat tak, jak jste očekávali. Preferovaný způsob, jak získat pomoc, je připojení se k mailing listu uživatelů qgis. Vaše dotazy se dostanou k širšímu publiku a odpovědi budou prospěšné ostatním.

25.1.1. Uživatelé QGIS

This mailing list is used for discussion about QGIS in general, as well as specific questions regarding its installation and use. You can subscribe to the qgis-users mailing list by visiting the following URL: https://lists.osgeo.org/mailman/listinfo/qgis-user

25.1.2. Vývojáři QGIS

If you are a developer facing problems of a more technical nature, you may want to join the qgis-developer mailing list. This list is also a place where people can chime in and collect and discuss QGIS related UX (User Experience) / usability issues. It’s here: https://lists.osgeo.org/mailman/listinfo/qgis-developer

25.1.3. Komunitní tým QGIS

This list deals with topics like documentation, context help, user guide, web sites, blog, mailing lists, forums, and translation efforts. If you would like to work on the user guide as well, this list is a good starting point to ask your questions. You can subscribe to this list at: https://lists.osgeo.org/mailman/listinfo/qgis-community-team

25.1.4. Překlady QGIS

This list deals with the translation efforts. If you like to work on the translation of the website, manuals or the graphical user interface (GUI), this list is a good starting point to ask your questions. You can subscribe to this list at: https://lists.osgeo.org/mailman/listinfo/qgis-tr

25.1.5. Řídící výbor projektu QGIS (PSC)

This list is used to discuss Steering Committee issues related to overall management and direction of QGIS. You can subscribe to this list at: https://lists.osgeo.org/mailman/listinfo/qgis-psc

25.1.6. Uživatelské skupiny QGIS

In order to locally promote QGIS and contribute to its development, some QGIS communities are organized into QGIS User Groups. These groups are places to discuss local topics, organize regional or national user meetings, organize sponsoring of features… The list of current user groups is available at https://qgis.org/en/site/forusers/usergroups.html

Jste vítáni k zapsání se k jakémukoliv z těchto seznamů. Prosíme nezapomeňte přispět do seznamů zodpovězením otázek a sdílením Vašich zkušeností.

25.2. IRC

We also maintain a presence on IRC - visit us by joining the #qgis channel on irc.freenode.net. Please wait for a response to your question, as many folks on the channel are doing other things and it may take a while for them to notice your question. If you missed a discussion on IRC, not a problem! We log all discussion, so you can easily catch up. Just go to http://irclogs.geoapt.com/qgis/ and read the IRC-logs.

25.3. Commercial support

Commercial support for QGIS is also available. Check the website https://qgis.org/en/site/forusers/commercial_support.html for more information.

25.4. BugTracker

While the qgis-users mailing list is useful for general ‚How do I do XYZ in QGIS?‘-type questions, you may wish to notify us about bugs in QGIS. You can submit bug reports using the QGIS bug tracker.

Mějte na paměti, že vaše chyba nemusí mít vždy přednost, ve kterou můžete doufat (v závislosti na její závažnosti). Některé chyby mohou vyžadovat větší úsilí vývojářů k nápravě a pracovní síla nemusí být vždy k dispozici.

Feature requests can be submitted as well using the same ticket system as for bugs. Please make sure to select the type Feature request.

If you have found a bug and fixed it yourself, you can submit a Pull Request on the Github QGIS Project.

Read Bugs, Features and Issues and Submitting Patches and Pull Requests for more details.

25.5. Blog

The QGIS community also runs a weblog at https://plugins.qgis.org/planet/, which has some interesting articles for users and developers. Many other QGIS blogs exist, and you are invited to contribute with your own QGIS blog!

25.6. Zásuvné moduly

The website https://plugins.qgis.org is the official QGIS plugins web portal. Here, you find a list of all stable and experimental QGIS plugins available via the ‚Official QGIS Plugin Repository‘.

25.7. Wiki

Lastly, we maintain a WIKI web site at https://github.com/qgis/QGIS/wiki where you can find a variety of useful information relating to QGIS development, release plans, links to download sites, message-translation hints and more. Check it out, there are some goodies inside!