Outdated version of the documentation. Find the latest one here.

Help and Support

Mailing lists

QGIS is under active development and as such it won’t always work like you expect it to. The preferred way to get help is by joining the qgis-users mailing list. Your questions will reach a broader audience and answers will benefit others.

qgis-users

This mailing list is used for discussion of QGIS in general, as well as specific questions regarding its installation and use. You can subscribe to the qgis-users mailing list by visiting the following URL: http://lists.osgeo.org/mailman/listinfo/qgis-user

fossgis-talk-liste

For the German-speaking audience, the German FOSSGIS e.V. provides the fossgis-talk-liste mailing list. This mailing list is used for discussion of open-source GIS in general, including QGIS. You can subscribe to the fossgis-talk-liste mailing list by visiting the following URL: https://lists.fossgis.de/mailman/listinfo/fossgis-talk-liste

qgis-developer

If you are a developer facing problems of a more technical nature, you may want to join the qgis-developer mailing list here: http://lists.osgeo.org/mailman/listinfo/qgis-developer

qgis-ux

A dedicated mailing list where people can chime in and collect and discuss QGIS related UX (User Experience) / usability issues.

http://lists.osgeo.org/mailman/listinfo/qgis-ux

qgis-commit

Each time a commit is made to the QGIS code repository, an email is posted to this list. If you want to be up-to-date with every change to the current code base, you can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-commit

qgis-trac

This list provides email notification related to project management, including bug reports, tasks, and feature requests. You can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-trac

qgis-community-team

This list deals with topics like documentation, context help, user guide, web sites, blog, mailing lists, forums, and translation efforts. If you would like to work on the user guide as well, this list is a good starting point to ask your questions. You can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-community-team

qgis-release-team

This list deals with topics like the release process, packaging binaries for various OSs and announcing new releases to the world at large. You can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-release-team

qgis-tr

This list deals with the translation efforts. If you like to work on the translation of the website, manuals or the graphical user interface (GUI), this list is a good starting point to ask your questions. You can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-tr

qgis-edu

This list deals with QGIS education efforts. If you would like to work on QGIS education materials, this list is a good starting point to ask your questions. You can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-edu

qgis-psc

This list is used to discuss Steering Committee issues related to overall management and direction of QGIS. You can subscribe to this list at: http://lists.osgeo.org/mailman/listinfo/qgis-psc

You are welcome to subscribe to any of the lists. Please remember to contribute to the list by answering questions and sharing your experiences. Note that the qgis-commit and qgis-trac lists are designed for notification only and are not meant for user postings.

IRC

We also maintain a presence on IRC - visit us by joining the #qgis channel on irc.freenode.net. Please wait for a response to your question, as many folks on the channel are doing other things and it may take a while for them to notice your question. If you missed a discussion on IRC, not a problem! We log all discussion, so you can easily catch up. Just go to http://qgis.org/irclogs and read the IRC-logs.

Commercial support for QGIS is also available. Check the website http://qgis.org/en/commercial-support.html for more information.

BugTracker

While the qgis-users mailing list is useful for general ‘How do I do XYZ in QGIS?’-type questions, you may wish to notify us about bugs in QGIS. You can submit bug reports using the QGIS bug tracker at http://hub.qgis.org/projects/quantum-gis/issues. When creating a new ticket for a bug, please provide an email address where we can contact you for additional information.

Please bear in mind that your bug may not always enjoy the priority you might hope for (depending on its severity). Some bugs may require significant developer effort to remedy, and the manpower is not always available for this.

Feature requests can be submitted as well using the same ticket system as for bugs. Please make sure to select the type Feature.

If you have found a bug and fixed it yourself, you can submit either a Pull Request on the Github QGIS Project (prefered) or a patch also. The lovely redmine ticketsystem at http://hub.qgis.org/projects/quantum-gis/issues has this type as well. Check the Patch supplied checkbox and attach your patch before submitting your bug. One of the developers will review it and apply it to QGIS. Please don’t be alarmed if your patch is not applied straight away – developers may be tied up with other commitments.

Note that if you supply a Pull Request, your change would be more likely be merged into the source code!

Blog

The QGIS community also runs a weblog at http://planet.qgis.org/planet/, which has some interesting articles for users and developers as well provided by other blogs in the community. You are invited to contribute your own QGIS blog!

Plugins

The website http://plugins.qgis.org provides the official QGIS plugins web portal. Here, you find a list of all stable and experimental QGIS plugins available via the ‘Official QGIS Plugin Repository’.

Wiki

Lastly, we maintain a WIKI web site at http://hub.qgis.org/projects/quantum-gis/wiki where you can find a variety of useful information relating to QGIS development, release plans, links to download sites, message-translation hints and more. Check it out, there are some goodies inside!